{"id":5246,"date":"2021-12-12T10:49:26","date_gmt":"2021-12-12T09:49:26","guid":{"rendered":"https:\/\/tatryresorts.sk\/?page_id=5246"},"modified":"2025-12-21T11:27:25","modified_gmt":"2025-12-21T10:27:25","slug":"obchodne-podmienky","status":"publish","type":"page","link":"https:\/\/tatryresorts.sk\/en\/obchodne-podmienky\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid tablet vc_custom_1639304117584 vc_row-has-fill vc_row-o-content-bottom vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space  vc_custom_1634673873343\"   style=\"height: 200px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1639304010888\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h1><span style=\"font-size: 56px; color: #ffffff;\">General terms and conditions<\/span><\/h1>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid desktop vc_custom_1639304129316 vc_row-has-fill vc_row-o-content-bottom vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space  vc_custom_1634673873343\"   style=\"height: 200px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1639304016504\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h1><span style=\"font-size: 56px; color: #ffffff;\">General terms and conditions<\/span><\/h1>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid mobil vc_custom_1636538090492 vc_row-has-fill vc_row-o-content-bottom vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space  vc_custom_1634673873343\"   style=\"height: 200px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1639304020654\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h1><span style=\"line-height: 1.2; font-size: 36px; color: #ffffff;\">General terms and conditions <\/span><\/h1>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid podmienky\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>1. INTRODUCTORY PROVISIONS<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p>1.1 These General Terms and Conditions (\u201cGTC\u201d) apply both to accommodation and to all services provided by the accommodation facility operator.<\/p>\n<p>&nbsp;<\/p>\n<p>1.2 Guests are advised, in their own interest, to become acquainted with these GTC before they book a reservation. The accommodation facility operator reserves the right to change the GTC unilaterally, where any change thereto will be effective when it has been published on the accommodation facility operator\u00b4s website. If a guest does not agree to any of the provisions in the GTC, the accommodation facility operator will ask them not to use their services. By confirming their booking, the guest expressly agrees, without reservation, to the accommodation facility operator\u00b4s GTC.<\/p>\n<p>&nbsp;<\/p>\n<p>The portal <a href=\"https:\/\/tatryresorts.sk\/en\/\">www.tatryresort.sk<\/a> offers the possibility of booking short-term accommodation in cottages and in various prices and apartments.<\/p>\n<p>&nbsp;<\/p>\n<p>BloomCore s.r.o. Brenol\u00e1kova 867\/10, Polomka, 97666, I\u010cO:\u00a0 53074301<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>2. BOOKINGS, CONTRACTS AND SERVICES PROVIDED BY THE OPERATOR<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p>2.1 Bookings can be phoned, emailed, or made either through accommodation portals or by filling in the reservation form on the accommodation facility operator\u00b4s website.<\/p>\n<p>&nbsp;<\/p>\n<p>2.2 If a booking is phoned, emailed or made through the accommodation facility\u2019s reservation form, an offer will be sent to the email address the guest provides. Unless the guest responds to the accommodation facility\u2019s offer within 24 hours, there will no longer be an obligation to provide the guest with service.<\/p>\n<p>&nbsp;<\/p>\n<p>2.3 Written confirmation of the booking by the accommodation facility constitutes the conclusion of a contract between the guest and the accommodation facility and carries the weight thereof. A verbal agreement or confirmation of a booking carries no such weight.<\/p>\n<p>&nbsp;<\/p>\n<p>2.4 Each accommodated guest is required to comply with the accommodation facility\u2019s rules and the GTC and, by booking at an accommodation facility, the guest confirms that they have read the rules and the GTC and fully agrees with them.<\/p>\n<p>&nbsp;<\/p>\n<p>2.5 Unless precluded by the nature of the case, the provisions of this article of the GTC also apply to accommodation conditions of groups, provided the accommodated guest and the person who has made the group booking are jointly and severally liable to the accommodation facility and will follow its accommodation rules while they are accommodated there.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>3. PAYMENT TERMS AND RATES<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p>3.1 For the accommodation and services provided, the client is obliged to pay the price in accordance with the valid price list of the accommodation facility. The client is obliged to pay a deposit for the stay in the amount of 50% to 100% and pay for the stay no later than on the day of the stay, unless the accommodation facility has agreed otherwise with the client. Prices vary depending on the season and type of accommodation. Account or the invoice for the stay is due when it is presented to the client.<\/p>\n<p>&nbsp;<\/p>\n<p>3.2 The current prices of the accommodation facility for the provided accommodation services are available on accommodation portals and on the website <a href=\"https:\/\/tatryresorts.sk\/en\/\">www.tatryresorts.sk<\/a>Individual prices are mostly set as the price for 1 night + possible surcharges for local tax, wood for the fireplace or an animal, or other services.<\/p>\n<p>&nbsp;<\/p>\n<p>3.3 The customer has the option of paying the amount due in several ways, e.g. by credit card, bank payment buttons via the payment gateway, or by transfer to the company's account or by another method offered via the reservation form on the website <a href=\"https:\/\/tatryresorts.sk\/en\/\">www.tatryresort.sk<\/a> through which the accommodation is booked. Provider of the payment gateway: the company Comgate, a.s. <a href=\"https:\/\/www.comgate.cz\/cz\/platebni-brana\">https:\/\/www.comgate.cz\/cz\/platebni-brana<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Comgate, a.s.<br \/>\nGo\u010d\u00e1rova t\u0159\u00edda 1754 \/ 48b, Hradec Kr\u00e1lov\u00e9<br \/>\nE-mail:\u00a0platby-podpora@comgate.cz<br \/>\nTel: +420 228 224 267<\/p>\n<p>&nbsp;<\/p>\n<p>Card payments process: <a href=\"https:\/\/help.comgate.cz\/v1\/docs\/cs\/platby-kartou\">https:\/\/help.comgate.cz\/v1\/docs\/cs\/platby-kartou<\/a><br \/>\nBank transfer process: <a href=\"https:\/\/help.comgate.cz\/docs\/bankovni-prevody\">https:\/\/help.comgate.cz\/docs\/bankovni-prevody<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>3.4 The accommodation facility, as a service provider, has the right to change the published prices, while they become valid at the moment of publication on the accommodation portals and website of the accommodation facility.<\/p>\n<p>&nbsp;<\/p>\n<p>3.5 In the event that the advance payment for the ordered service is not paid on time, the accommodation facility has the right to cancel the reservation and thereby withdraw from the contract. Cancellation fees are not affected by withdrawal from the contract.<\/p>\n<p>&nbsp;<\/p>\n<p>BloomCore s.r.o. Brenol\u00e1kova 867\/10, Polomka, 97666, I\u010cO:\u00a0 53074301<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"V\u0161eobecn\u00e9 obchodn\u00e9 podmienky V\u0161eobecn\u00e9 obchodn\u00e9 podmienky V\u0161eobecn\u00e9 obchodn\u00e9 podmienky 1. \u00daVODN\u00c9 USTANOVENIA &nbsp; 1.1 Tieto v\u0161eobecn\u00e9 obchodn\u00e9 podmienky (\u010falej len \u201eVOP\u201c) sa vz\u0165ahuj\u00fa na ubytovacie ako aj na v\u0161etky slu\u017eby poskytovan\u00e9 prev\u00e1dzkovate\u013eom ubytovacieho zariadenia. &nbsp; 1.2 Klientovi sa odpor\u00fa\u010da vo vlastnom z\u00e1ujme obozn\u00e1mi\u0165 sa s t\u00fdmito VOP pred uskuto\u010dnen\u00edm rezerv\u00e1cie. Prev\u00e1dzkovate\u013e ubytovacieho zariadenia si vyhradzuje [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-5246","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Obchodn\u00e9 podmienky - TatryResorts<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tatryresorts.sk\/en\/obchodne-podmienky\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Obchodn\u00e9 podmienky - TatryResorts\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tatryresorts.sk\/en\/obchodne-podmienky\/\" \/>\n<meta property=\"og:site_name\" content=\"TatryResorts\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-21T10:27:25+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/tatryresorts.sk\\\/obchodne-podmienky\\\/\",\"url\":\"https:\\\/\\\/tatryresorts.sk\\\/obchodne-podmienky\\\/\",\"name\":\"Obchodn\u00e9 podmienky - 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